TRB Transit Cooperative Research Program (TCRP) Synthesis 31: Paratransit Contracting and Service Delivery Methods offers information from selected transit agencies about the operational practices used to provide Americans with Disabilities Act (ADA) paratransit services and identifies factors perceived by transit personnel to have influenced the selection of service delivery methodology. It focuses on the state of the practice in paratransit contracting and service delivery methods to comply with ADA paratransit provisions.
