The National Academies

NCHRP 20-24(30) [Completed]

Performance Measurement in Context Sensitive Design
[ NCHRP 20-24 (Administration of Highway and Transportation Agencies) ]

  Project Data
Funds: $100,000
Research Agency: TransTech Management
Principal Investigator: Joe Crossett & Sally Oldham
Effective Date: 7/2/2003
Completion Date: 10/1/2004

Background: Traditional methods of measuring the success of transportation projects have focused on cost, schedule, capacity, mobility, and safety. These measures do not provide transportation agencies and transportation project managers with the information they need to assess the success of projects completed within the contemporary context sensitive environment. Consequently, there is a need to research and define performance measures to complement those currently being used or developed to support the transportation-project planning, design, and implementation process.

Objective: The objective of this project is to propose model performance measures for context sensitive design implementation. This effort will complement ongoing benchmarking efforts.

Tasks: (1) Survey states, cities, and other countries on appropriate parameters and benchmarks for achieving context sensitive designs and use results to establish benchmarking yardsticks. (2) Develop a synthesis of measures being used and desirable measures that are not used because of the unavailability of data or software. (3) Identify project, program, and agency measures used to evaluate context sensitivity, including those used to measure efficiency, effectiveness, cost, customer satisfaction, and other aspects. (4) Submit the draft final report. The report should be simple and practical and provide specific directions on how a transportation agency can generate and use the performance measures effectively.

Status: The project is completed.

Product Availability: The final report has been published as NCHRP Web Document 69.

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