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The National Academies

NCHRP 20-24(06)C [Completed]

Information Systems for Transportation Agencies
[ NCHRP 20-24 (Administration of Highway and Transportation Agencies) ]

  Project Data
Funds: $185,660
Research Agency: Stone & Webster Transportation Services
Principal Investigator: Franklin D. Campbell
Effective Date: 2/15/1995
Completion Date: 6/30/1998

Research has provided current practice, insights, and concepts for procuring and implementing information systems. The research was premised on the application of a business-systems approach to plan, develop, and implement new information systems. A business systems approach is a top-down approach involving an agency-wide or an enterprise-wide strategy for managing, providing access to, and sharing information resources.

Many transportation agencies have initiated and, in some cases, made substantial progress using a business-driven approach to develop information systems. The success of these efforts depends on strong commitments by an organization's personnel, beginning with its top management, and the allocation of considerable up-front resources. This business-systems approach starts with a model that defines the organization's business functions and proceeds with successive stages of refinement toward a logical description of the information (data) and procedural (process) requirements. This approach, with its view toward both horizontal and vertical integration, avoids many of the problems inherent in vertical-only, project-by-project development efforts that are conducted without a business-systems plan. The project-by-project method often results in systems the data of which cannot be integrated or shared, and, in many cases, the resulting systems either overlap each other or leave gaps.

Stone & Webster Transportation Services of Boston, Massachusetts, completed the research. Copies of the agency's final report were distributed to state departments of transportation.

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