The National Academies

NCHRP 20-102(20) [Anticipated]

Workforce Capability Strategies for State and Local Agencies
[ NCHRP 20-102 (Impacts of Connected Vehicles and Automated Vehicles on State and Local Transportation Agencies--Task-Order Support) ]

  Project Data
Funds: $300,000
Staff Responsibility: Jennifer L. Weeks
Comments: In development
Fiscal Year: 2019



The transportation industry is rapidly expanding, and new technologies are creating connective networks that are merging the physical and digital worlds of transportation. The pace at which these technologies are evolving is creating workforce challenges for the transportation industry as new skills are quickly becoming essential to deploy, operate, and maintain these technologies. The transportation industry requires new and modified training opportunities to effectively acquire these advanced skillsets.




New technologies, such as connected vehicles, connected infrastructure, smart cities, and automated vehicles, are changing the landscape of the physical and digital worlds of transportation and redefining necessary skillsets to achieve successful deployment. These changing workforce needs for state and local agencies must be researched. Key research objectives include:

·         Understanding the array of training opportunities/resources currently available to state and local agencies,

·         Understanding the areas of incoming technologies that state and local agency personnel feel most comfortable/uncomfortable with,

·         Determining the new/anticipated skillsets that will be required of state and local agency personnel and which will require the most training,

·         Determining gaps between currently available training resources and necessary new skillsets,

·         Understanding the most impactful method of delivery/resource format for the needed new training materials, and

·         Understanding how to best evaluate the effectiveness, employee satisfaction, and return on investment of suggested workforce development strategies.




Outputs of this research will inform state and local agencies on how to best prepare their personnel for successful connected and automated vehicle (CAV) deployments. Research results will determine the current training landscape, anticipated skillsets/training needs, training gaps, and strategies for successful training delivery/evaluation. Enhancing the focus on newfound/anticipated training needs and achievement strategies will promote a universal understanding of CAV concepts throughout state and local agencies while effectively guiding personnel to successful CAV deployments.




The study should build upon National Operations Center of Excellence work, TCRP J-05/Task 18-03, NCHRP 20-07/408, TCRP J-11/Task 34, and other efforts, including the U.S. Department of Transportation’s new project titled “Impact of Automated Vehicle Technologies on Workforce.” New disciplines and skills should be identified and consideration should be given to the likely V2I communications technologies.


To create a link to this page, use this URL: http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=4676