The National Academies

ACRP Synthesis 11-03/Topic S04-20 [Active (Synthesis)]

Airport Incident Reporting Practices
[ ACRP 11-03 (Synthesis of Information Related to Airport Practices) ]

  Project Data
Funds: $45,000
Authorization to Begin Work: 2/1/2017 -- estimated
Staff Responsibility: Thomas J. Helms
Research Agency: SMQ Airport Services
Principal Investigator: Stephen M. Quilty
Effective Date: 6/15/2017
Fiscal Year: 2017

Final Scope

Incidents at airports occur on a continuum from positive to negative, and provide insight on broad airport performance. Within the industry, there is no well-defined basis for comparison because of the wide variation in defining incidents, as well as gathering and understanding incident data. This synthesis will examine current practices for defining, collecting, aggregating, analyzing, protecting, and reporting of incident information for comparison.

The principal investigator will review literature and conduct a survey of a representative sample of large, medium, and small commercial service airports, as well as general aviation airports, which may include hub and non-hub airports with Part 121, Part 135, and/or Part 91 operations.. A concise report will be generated that summarizes the results of the literature review, survey, and interviews. The report will identify any gaps in knowledge and recommend subsequent research. During the course of the investigation, the following areas should be kept in mind with respect to airport incident reporting:
• Policies and procedures
• Management commitment
• Employee and stakeholder communication
• Training and promotion
• Reporting systems
• Working environment
• Overall perspective

At a minimum, the principal investigator should consider the following elements when collecting data:
• Key metrics used by airports.
• Leading/Lagging indicators.
• Stakeholder metrics
• Variation among airports in collecting and reporting incidents
• How is the data used

Partial Information Sources
ACI risk management group benchmarking (Mr. Ashley Sng) 

Topic Panel 
Scott Brummond, Wisconsin Bureau of Aeronautics
Benjamin GoodheartVersant 
David Ison, Embry-Riddle Aeronautical University
Edward K. McDonald, III, Port of Portland
Frank Rivera, MassPort
Ashley Sng, Airports Council International – North America
Roger Studenski, Jacksonville Aviation Authority
Dale Williams, Federal Aviation Administration
Michael Yip, Dallas-Fort Worth International Airport 

Thomas Helms
email: thelms@nas.edu
phone: 703/835-9191

First meeting: May 16, 2017, Washington, DC 
Teleconference: June 15, 2017 
Second meeting: November 16, 2017, Washington, DC 

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