The National Academies

NCHRP 20-07/Task 365 [Completed]

Strategic Transportation Systems Management & Operations Program Planning Lead States Initiative Development & Evaluation
[ NCHRP 20-07 (Research for AASHTO Standing Committee on Highways) ]

  Project Data
Funds: $89,917
Research Agency: Cambridge Systematics
Principal Investigator: Erin Flanigan
Effective Date: 9/8/2015
Completion Date: 9/7/2016


The objectives of the project were to:
  • Coordinate incorporation of the AASHTO Guide to System Operations Management CMM methodology into the application of the TSM&O Program Planning Framework in transportation agencies of several lead states.
  • Coordinate peer comparison and evaluation of these lead state application experiences.
  • Summarize lessons learned and opportunities for refinement of both the CMM methodology and the Program Planning Framework, as well as the agency-specific program planning processes utilized.
  • Document guidance for continued integrated application of the CMM and Framework techniques.

The contractor's final report is available. It is expected to be published as an NCHRP Web-Only document.

Strategic Transportation System Management & Operations (TSM&O) Program Plans and associated programming planning activities are proving effective in accelerating and focusing TSM&O programs within state and local transportation agencies. AASHTO has tentatively defined a framework for TSM&O Program Plans to promote more consistent application of program planning functions, and to enable better coordination of TSM&O program planning activities and resources across state transportation agencies at the national level. Specifically, NCHRP Project 20-7 (345), “Program Planning and Development for TSM&O in State Departments of Transportation” defines a Framework for creating, evolving, and successfully implementing TSM&O Program Plans. Several state DOT’s will be incorporating this Framework into development or refinement of their TSM&O Program Plans.
The Strategic Highway Research Program (SHRP) created a capability maturity modeling (CMM) method for organizational assessment and development of state DOTs, which is being applied through the AASHTO Guide to System Operations & Management. The application of the guide is being facilitated through numerous SHRP Implementation “CMM Workshops”, and also coordinated with SHRP multi-state “Regional Operations Forums”. The CMM Workshops generate implementation action plans, which are being utilized by state DOTs to guide incremental development of organizational capacity to develop and deliver TSM&O programs.
Tasks in this project included:
Task 1. Identify and recruit lead states to participate in the initiative, and establish peer networking and communication techniques that leverage capabilities of the National Operations Center of Excellence.
Task 2. Summarize and monitor the overall approach, status, and experiences of lead states in applying the CMM methodology and the TSM&O Program Planning Framework.
Task 3. Convene a workshop to identify critical issues and best practices in TSM&O program plan development and administration.
Task 4. Document and report guidance for enhanced effectiveness and impact of TSM&O Program Plans and associated program planning practices.

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