The National Academies

TCRP A-04 [Completed]

Electronic On-Vehicle Passenger Information Displays (Visual and Audible)

  Project Data
Funds: $100,000
Research Agency: Seattle Metro
Principal Investigator: Peggy Willis
Effective Date: 3/1/1994
Completion Date: 12/31/1995

Electronic audio and visual message display systems can be successfully used in transit buses and trains as a means of communicating information to passengers. Transit passengers can benefit significantly from receiving service and consumer information while on route. Transit operators also benefit through improved customer relations and through potential sources of additional advertising revenue.

The state of the art of electronic communications is highly developed. However, information regarding these technologies and their applications is not widely disseminated. The purpose of this study is to identify and summarize (1) those electronic communication technologies presently in transit use and (2) non-transit applications of such technologies that have potential for transfer to transit. The report resulting from this study will be used by transit operators to identify the current state of the art in on-board electronic information systems and to determine effective implementation strategies.

The objective of this research was to develop guidelines for operators to use in determining the types, features, and costs of audio and visual display systems that are most appropriate for their needs.

This study summarized passenger information needs, operator concerns, and the ability of current and emerging technologies to meet those needs. It identified (1) disparities between the needs of passengers and operators and (2) the capabilities of electronic display systems. The study also identified research and development projects required to close any gaps between what is desired and what is available to meet the transit information needs of the passengers and operators.

Status: TCRP Research Results Digest No. 5 was published in June 1995. It is also available in portable document format (PDF). Double-click on the file below to access the RRD. (A free copy of Adobe Acroabt Reader is available at https://www.adobe.com.)

TCRP Research Results Digest No. 5

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