Airport parking fees are an important source of non-aviation revenue. A 2019 Airport Council International (ACI) report stated that airports earn around USD 12 billion to USD 13 billion annually on car parking revenues, representing 20.1% of total non-aeronautical revenue. Airports are looking for ways to provide a strong customer experience while maximizing revenue. There are different parking operating models, each having their own pros, cons, and best practices.
The objective of this research is to develop the best practices and pros and cons of each parking operation model so that an airport can identify the model that meets its strategic goals.