Background 

As transit agencies seek to improve station access for all users, effective wayfinding has emerged as a critical factor in enhancing multimodal connectivity. Many agencies are implementing signage, digital tools, and real-time information systems to better guide pedestrians, cyclists, and other micromobility users to and from transit stations. However, these strategies (both visual controls and physical controls such as roadway and site design) vary widely among agencies, with no universal standards governing how wayfinding should be designed or deployed.

Effective wayfinding enhances the transit experience by helping users—especially those navigating first- and last-mile connections by biking, walking, or using shared micromobility—easily identify routes, access points, and multimodal facilities. Clear signage and navigation tools improve transit usability, support increased ridership, and foster multimodal integration by guiding riders to amenities such as bike parking, micromobility stations, and pedestrian pathways. Wayfinding also improves accessibility for people with disabilities and others seeking more intuitive station access. With a wide range of current practices in place, there is an opportunity to document how transit agencies are implementing effective wayfinding strategies to support seamless multimodal connectivity.

Synthesis Objective 

The objective of this synthesis is to document current transit agency practices in developing and implementing wayfinding systems that support multimodal station access. This includes signage, maps, digital wayfinding tools, and real-time information for cyclists, pedestrians, and other micromobility users. The synthesis will highlight agency strategies, partnerships, challenges, and lessons learned to provide a broader understanding of current practices in this field.