Over the past decade, many airport operators have realized the value of implementing a computerized maintenance management system (CMMS) to increase maintenance efficiency and decision making. Yet many airports are struggling with integrating a CMMS into their organization, not because of technology or product limitations, but because of implementation challenges, including system integration, training, and business process improvement workflows. Over the past few years, airport operators have begun to understand that maintenance management is only one aspect of the asset lifecycle. The implementation of an enterprise approach is necessary to form the building blocks of a digital twin, which will eventually integrate numerous assets and systems to use real-time data to monitor operations. An asset registry is also a key tool, as it will enable tracking and connections across multiple systems (e.g., financial, security, maintenance, lease management, security management systems, building information systems). Airport operators require a guide to help them develop an enterprise asset management system to synchronize multiple operational systems and an associated asset registry for seamless integration and data exchange.
The objective of this research is to develop a guide to help airport operators understand enterprise asset management systems and to provide recommended practices, lessons learned, and a playbook to design and deploy an asset registry.