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The National Academies

NCHRP 20-137 [Anticipated]

Compensating Community Members for Participation in Transportation Decision-Making: Emerging Best Practices

  Project Data
Funds: $400,000
Staff Responsibility: Jennifer L. Weeks
Comments: In development
Fiscal Year: 2025

This project has been tentatively selected and a project statement (request for proposals) is expected to be available on this website. The problem statement below will be the starting point for a panel of experts to develop the project statement.

The prospect of compensating participants for public transportation involvement, once a novel idea, has become a serious consideration in recent years. Minnesota Department of Transportation (DOT) has implemented a pilot program and is in the process of creating agency policy and guidance. Washington State DOT is implementing a new state law allowing low-income and community members with relevant lived experience to be compensated for their work as volunteers because “state employees and representatives of advocacy organizations receive compensation from their respective agency or organization for their time and experience.” Oregon DOT maintains an Equitable Engagement Payment Program that pays participants for time spent in activities such as advisory committees and workshops. The Puget Sound Regional Council (PSRC) has also implemented an outreach compensation policy.

The need for this research arises from conflicting direction state DOTs receive on public engagement. There is an industry push through federal initiatives such as Justice40 and the USDOT Equity Action Plan to achieve more meaningful, equitable participation in transportation decision-making, and many state DOTs have similar state-level direction. Compensation for engagement is a logical approach to address this need, one that has proven effective in other sectors such as in market research. However, state DOTs and other agencies face barriers to implementing compensation, including state and federal laws, regulations, and policies that limit opportunities for compensation. As an emerging area of practice throughout the country, this topic is prime for national research to help clarify and recommend direction.

The objective of this study is to develop an understanding of the state of practice for participant compensation, assess its broad potential as a strategy for achieving more representative participation, and develop practical recommendations for agencies on the most promising approaches and means of implementation. Research questions for consideration include:

  • What constraints (real or perceived) do existing federal and state funding sources place on the use of compensation, and what types of compensation can be provided within those constraints?
  • Should there be eligibility requirements for compensation? If so, how should they be determined?
  • What form should compensation/reimbursement take?
  • What types of internal controls, documentation, and other procedures are necessary?
  • What is the effectiveness of participant compensation in achieving more inclusive engagement of underserved and overburdened communities?

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