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The National Academies

TCRP Synthesis J-07/Topic SB-41 [Final (Synthesis)]

Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-A-Ride Services and Unproductive Coverage Routes
[ TCRP J-07 (Synthesis of Information Related to Transit Practices) ]

  Project Data
Funds: 55000
Staff Responsibility: Emily Griswold
Research Agency: Foursquare ITP
Principal Investigator: Alanna McKeeman
Effective Date: 11/15/2023
Completion Date: 5/23/2025
Comments: Published as TCRP Synthesis 178
Fiscal Year: 2023

Dial-a-ride and fixed-route transit options are some of the ways that microtransit services have traditionally been implemented in rural areas. App-based booking and dynamic routing are among the newer offerings transit agencies are exploring to provide greater flexibility and more spontaneous options for users.

TCRP Synthesis 178: Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes, from TRB's Transit Cooperative Research Program, provides a comprehensive overview of rural microtransit operations through a literature review, surveys of 19 transit providers, and case examples of seven agencies. High customer satisfaction and improved service efficiency were frequently cited as benefits of microtransit solutions.

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