Airports across the United States take a wide range of approaches to designing and building baggage handling systems. Most systems are designed and built with a focus on minimizing capital costs, without much consideration given to the future costs of performance, operations, and maintenance. Research is needed to provide an improved framework for considering future and indirect costs when planning and evaluating options for baggage handling systems. The improved framework should include airport stakeholder engagement and management, financial modeling methods to capture the total cost of system ownership, and benchmarking recommendations. The guidance will aid in increasing the transparency of baggage handling system decisions.
The objective of this research is to develop a decision-making handbook for airport stakeholders for procuring a baggage handling system based on total cost of ownership.