The National Academies

TCRP Synthesis J-07/Topic SA-49 [Active (Synthesis)]

Multi-Modal Fare Payment Integration
[ TCRP J-07 (Synthesis of Information Related to Transit Practices) ]

  Project Data
Funds: $45,000
Authorization to Begin Work: 6/4/2018 -- estimated
Staff Responsibility: Mariela Garcia-Colberg
Research Agency: IMG Rebel
Principal Investigator: Waiching Wong and Jeroen Kok
Effective Date: 10/12/2018
Fiscal Year: 2018

Final Scope

Multimodal payments convergence is a concept that takes many forms such as mobility as a service.  It often involves using the same payment media or technology to pay for services on multiple modes of transportation, such as using your toll tag to pay for parking at Amtrak, or using your transit account to pay for a shared bike or scooters.  Payments convergence also involves linking payment accounts for multiple modes, such as transit and tolling, or transit and bike share accounts.

In addition, payments convergence involves providing a portal, such as a mobile application, to  pay for a trip involving more than one mode of transportation, and payment reciprocity.  These types of payments convergence are emerging in many regions in the U.S. and abroad.

This synthesis will document the current state of the practice and use of payment convergence in the U.S and abroad.  The document will gather information about the following (not an inclusive list):

·       Describe the different types of payment convergence and how transit systems use them. 

·       Identify potential opportunities, benefits, challenges and issues related to payments convergence.

·       Identify strategies, actions, and procurement methods that public and private sector organizations have taken to define, evaluate, develop, implement, and maintain multimodal payment capabilities.

·       Identify and describe initiatives such as API integration for multimodal payments convergence and collaboration.

·       Describe how transit systems build consensus around payment integration once they identify partner(s) (companies providing ride hailing, bike share, tolling, parking, etc.).

·       Describe the ability to offer cross-program incentives across various identified groups such as seniors, students and customers with disabilities (e.g. AARP, AAA, by zip codes).

·       Application of multi-modal fare payment integration in the international market place.

In addition, the synthesis should investigate:

·       Equity and accessibility

·       Data management policies (privacy, security, retention, etc.)

·       Identify future trends

Information will be gathered by literature review and a survey of selected geographically diverse, large, medium and small transit agencies.   At least five to seven case examples representing different approaches to payment integration will be produced.  The final report will also document gaps in knowledge and research needs.    

TRB Staff
Mariela Garcia-Colberg
Phone: 202-334-2361
Email: mgarciacolberg@nas.edu

Meeting Dates
First Panel: October 12, 2018, Washington, DC
Teleconference with Consultant: November 8, 2018
Second Panel: June 3, 2019, Washington, DC

Topic Panel 

Tonya Anderson, Regional Transportation District

Eric MacCalla, Rohadfox

Tyler Means, Kansas City Area Transportation Authority

Robin Ohara, Los Angeles Metro

Tom Randall, Maryland Transit Administration

Henry Rosen, WSP, Inc.

Mitch Vars, Nice Ride Minnesota

Jason Weinstein, Metropolitan Transportation Commission

Kevin Montgomery, Federal Transit Administration




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