Transit agencies are pursuing strategies to redesign public transportation in order to improve mobility. These efforts are being undertaken to better align services with markets and customer demand, reallocate system resources, respond to new technologies and travel options, improve customer experience, and support community goals. In response to these and other factors, public transportation agencies have restructured their transit networks and redesigned their services to better meet the evolving needs of their communities.
Traditional public transportation systems are faced with a critical need to rethink their roles in the mobility ecosystem. How transit systems respond will shape not only their futures but the futures of the cities and communities that they serve. There are lessons to be learned including: How have travelers responded to redesigned transit networks and the various new service options? How are markets being impacted – both positively and negatively? What has been the effect on transit agency budgets? How has efficiency and effectiveness of mobility, and, in particular, transit services, changed after implementation? What are the policy, institutional, and public perception implications? What more needs to be done for transit agencies to succeed in the "new mobility" environment?
The objective of this research was to develop guidance for public transportation agencies and their partners who seek to improve mobility by (1) redesigning and improving existing transit networks and (2) integrating new mobility options (e.g., public, private, vehicular, non-vehicular) that supplement and complement public transportation.
The final report has been approved and is in publication and is available here.