During the past decade, a variety of technology-enabled mobility options have emerged that have gained considerable visibility, popularity, and notoriety. Private firms, known as Transportation Network Companies (TNCs), connect people seeking trips to drivers who are often (but not always) using their personal (non-commercial) vehicle. These connections are made through computer and smart phone mobile applications (apps) that allow passengers to easily request and pay for their trips; to monitor vehicle location, arrival time, and trip progress; and to identify their driver. GPS technology allows drivers and passengers to locate one another and enables fares to be automatically determined for each trip. The term “ridesourcing” (i.e., outsourcing rides) has been coined to describe this mobility option.
The objective of this research is to prepare an up-to-date guide on collaborations and partnerships between public transportation and TNCs in all stages of development and realization. This includes initiatives that are underway, in development, under consideration, disbanded, or potential. The research should consider the opportunities and challenges, including the benefits and risks, of these collaborations and partnerships.
The research is completed and published as TCRP Report 204. The report culminates with a Partnership Playbook that is presented both as Chapter 6 and as a separate download available on the TRB website (www.trb.org) by searching for “TCRP Research Report 204.”