This synthesis report will be of interest to DOT chief administrative and information officers, information technology staff, and project managers and their supervisors. It describes the current state of the practice for DOT project management information systems, as well as current best practices across other industries. Several case studies and an appendix chapter on change: definition and implementation, role of personnel, processes, and cost are also provided. This TRB report describes the processes used to develop and implement automated project management information systems, the sources of software in use, and the extent of any modifications necessary for commercial projects to fit DOT business needs. It also describes the operating environments for systems in use and the capabilities and limitations of the systems used to track multiple projects and information sources. In addition, information on system capabilities and deficiencies in project communications, report and problem solving, the necessary resources required to implement and maintain each automated system, the length of time each system has been in place, and future plans for long-term enhancement, modifications, or enhancements is included. The report for this topic can be purchased at
https://www.trb.org/news/blurb_detail.asp?id=3277