This study topic should examine privacy issues associated with the acquisition, storage and use of customer financial and trip data, including but not limited to ownership of data; who can access the data; what data may be accessed and under what conditions; permissible and appropriate monetization of such data; how long the information should be stored; safeguards against hacking and misuse; and other obligations of the transit authorities, contractors, and other holders of the data. The study will also explore agreements between the customer and the agency, the agency and the financial institution, and any other body in the chain of control of the data.

Status: Completed: The revised final report has been received. It can be downloaded here.