This study examines the indicators that states’ Departments of Transportation develop to evaluate the efficiency and effectiveness of their transit program administration activities. The research team designed and conducted an online survey with 45 state DOTs. The survey included questions on: what indicators of transit program administration effectiveness and efficiency they use, what indicators they find most effective, and how they report the indicators and make use of the report. Twenty-seven out of the forty-five state DOTs responded to this survey. Among the 27 states responding to the survey, Missouri, Texas and Virginia were selected for more in-depth case studies.
Unpublished, contractor's final report
Disclaimer: This is an uncorrected draft as submitted by the Contractor. The opinions and conclusions expressed or implied herein are those of the Contractor. They are not necessarily those of the Transportation Research Board, The National Academies of Sciences, Engineering and Medicine, or the program sponsors.