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e-TOOL FOR BUSINESS PROCESSES TO IMPROVE TRAVEL TIME RELIABILITY (L34)
A report that explores an e-tool to assist transportation agencies when evaluating their processes to improve travel time reliability, and details the functional requirements, software architecture, and content development for the e-tool.
An e-Tool design based on the L01 Project Integrating Business Processes to Improve Travel Time Reliability, which follows a seven step process for business process reengineering to improve operations and reliability.
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By understanding and visually mapping the manner in which operational and programmatic functions are undertaken, agencies may identify areas for improvement that will lead to improved travel time reliability. This e-Tool is intended for use by State and local agency managers and stakeholders who are responsible for overseeing operations, such as DOTs, law enforcement, fire/EMS, emergency management, and others that have an influence on travel time reliability business processes.
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The project is now complete and the report and e-Tool are available here.
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