TCRP Report 84: e-Transit: Electronic Business Strategies for Public Transportation documents principles, techniques, and strategies that are used in electronic business strategies for public transportation. TCRP Report 84 is being published in multiple volumes; Volume 9: Transit Enterprise Architecture and Planning Framework provides multi-faceted tools that help agencies successfully implement technologies by assisting them in building the business case, implementing strategies, and conducting evaluations. The report provides a TEAP Framework that incorporates five system management disciplines: Enterprise Architecture Planning, Financial Implementation Methods, Business Case Methodology, Systems Engineering, and Post-Implementation Assessment. This framework will assist agencies in implementing information technologies (IT) and intelligent transportation systems (ITS) technologies, and this report provides guidance on how to implement the Framework.
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New information and communication technologies are revolutionizing the way services are delivered and organizations are structured. Electronic business processes change the ways organizations operate and conduct business. Opportunities to lower operations and maintenance costs and improve efficiency have changed relationships between transit agencies and their suppliers and customers, and electronic business processes are likely to change industry structures in the long term.
The declining costs of communications, data storage, and data retrieval are accelerating the opportunities spawned by the Internet and other information and communications technologies. Choosing and sequencing investments in technologies, processes, and people to reduce costs and increase productivity present challenges to the transit manager, who must weigh the costs, benefits, and risks of changing the ways services are delivered. To assist in meeting such challenges, TCRP Project J-09 produces a multiple-volume series under TCRP Report 84. The research program identifies, develops, and provides flexible, ongoing, quick-response research designed to bring electronic business strategies to public transportation and mobility management.
Transit Enterprise Architecture and Planning Framework is the ninth volume in the TCRP Report 84 multiple-volume series. Consensus Systems Technologies Corp., identified transit agencies who have developed enterprise architecture plans and collected information related to their commonalities, critical issues, and current practices among the various agencies. The research team also synthesized the information collected, and developed a model for an effective and consistent approach to transit enterprise architecture planning (TEAP) that may be used by transit agencies to assist with a planning framework.
This report includes practical information that can be readily used by transit executives, senior managers and program managers in their IT and ITS planning and decision making.
Volumes issued under TCRP Report 84 may be found on the TRB website at https://www.trb.org/Main/Blurbs/156794.aspx. Click on “Transit Cooperative Research Program” under the “Project Reports” heading.)