"This report summarizes experiences with more than 150 Transportation System Management (TSM) actions and provides guidelines within the context of nine operating environments, namely, freeway corridor, arterial corridor, central business district, regional operating environment, neighborhood, major employment site (non CBD), outlying commercial center, major activity center, and modal transfer point. The characteristics, TSM options, motivation for action, goals and objectives, implementation experiences, and guidelines are described for each of the above environments. The successful TSM experiences were found to have the following characteristics: strong, innovative person; coordinated teamwork; an identifiable problem; adequate planning analysis to determine system impacts; and proper packaging of TSM strategies and support measures."  The report for this topic can be purchased at https://www.trb.org/news/blurb_detail.asp?id=3476