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The National Academies

TCRP Synthesis J-07/Topic SA-07 [Final (Synthesis)]

Changing Roles and Practices of Bus Field Supervisors
[ TCRP J-07 (Synthesis of Information Related to Transit Practices) ]

  Project Data

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 16: Changing Roles and Practices of Bus Field Supervisors addresses the roles and responsibilities of bus field supervisors, including emerging concerns about how to improve the relationship between supervisors and bus operators, while placing supervisors in a more positive role; how to obtain a greater return from employee productivity with tightening budgets and declining ridership; and how to improve customer service.  Tis topic is published at http://www.trb.org/news/blurb_detail.asp?id=2445

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