TRB’s Transit Cooperative Research Program (TCRP) Synthesis 74: Policies and Practices for Effectively and Efficiently Meeting ADA Paratransit Demand highlights policies and practices that transit agencies may be able to apply to their own paratransit services, often without the need to devote significant funds, personnel, or other resources.  The report also examines certain practices and technologies that are still under development or have not undergone extensive testing.

The report is published at https://www.trb.org/news/blurb_detail.asp?id=9150