TRB Transit Cooperative Research Program (TCRP) Synthesis 36: Identifying and Reducing Fraudulent Third Party Tort Claims Against Public Transit Agencies Research Board describes those practices in place at public transit agencies to prevent and respond to third party fraudulent claims, including a review of salient aspects of the public transit claims process in the context of managing current and partial tort liability. It examines the level of claims, presents a structured methodology for approaching the fraudulent claims issue, and describes practices that have been implemented to reduce claims abuse. The emphasis is on strategies that organizations have adopted to counter insurance fraud. 

This report is published at https://www.trb.org/news/blurb_detail.asp?id=2425